Student resources

Safety, location, & medical support

Safety
Emergency housing
Medical options

Safety

RCMP Kelowna Detachment

9-1-1 (Emergency) | 250 762 3300 (Non-Emergency)
1190 Richter Street, Kelowna

Campus Security

250 807 8111 (Emergency) | 250 807 9236 (Non-Emergency)
Provides response and assistance with safety planning.

Safewalk

250 807 8076
Co-Ed pairs of volunteers can provide: scheduled drop-ins while you work alone in your office/lab; accompanied walks to your car, bus stop, or residence; and spur-of-the-moment walks.

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Emergency housing

OFF-CAMPUS

Kelowna Women’s Shelter
250 763 1040 – 24/7 Hotline
Provides free shelter, food, counselling, support, and preventative education to women (18+) and children who have experienced intimate partner violence. Please call them directly to learn more.

You do not need to be a resident of the shelter to access the counselling.

Alexandra Gardner Women and Children Safe Centre (“A.G House”)
250 763 2262
24/7 shelter for women (17+) and children. Please call them directly to learn more.

John Howard Society of Okanagan & Kootenay
425 Leon Avenue, Kelowna
250 763 1331
Provides a range of housing services to prevent and reduce homelessness across the Okanagan and Kootenay region by assisting people with their housing needs, and connecting them to additional supports and services.

Gospel Mission Emergency Shelter
251 Leon Avenue, Kelowna
250 763 3737
Offers both men’s and women’s emergency shelters; both shelters are accessible every day of the year, with additional emergency overflow accommodations.

Okanagan Nation Transition Emergency House
1 877 493 4909
Temporary shelter and services for women and their children who are facing crisis issues, fleeing domestic violence, or who are in a housing crisis.

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Medical options

Talk to someone

Phone line support
Counselling
Peer and activist resources

Phone line support

VictimLinkBC

1 800 563 0808 – 24/7 Hotline
A 24/7, toll-free, confidential, multilingual telephone service available across B.C. and the Yukon. It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence.

Counselling

On-campus resources

Sexual Violence Prevention and Response Office (SVPRO)
Nicola Townhome 120 – 1270 International Mews
250 807 9640
SVPRO is a confidential place for those who have been impacted by any form of sexual or gender-based violence, harassment, or harm, regardless of where or when it took place. SVPRO aims to be a safer space for all UBC students, faculty, and staff by respecting each person’s unique and multiple identities and experiences. All genders and sexualities are welcome.

Wellbeing & Accessibility Services
UNC 337 – 3272 University Way
250 807 9270
Wellbeing & Accessibility Services includes the Health Clinic, Counselling, Campus Health & Education, Spiritual & Multi-Faith, and the Disability Resource Centre. They work closely together to provide holistic wellbeing for students.

Off-campus resources

Peer and activist resources

Peer Support Network
UNC 109 – 3272 University Way | Email
A space on campus where students can come and speak with a peer about a challenge, struggle, and/or personal hardship they may be facing. This is a student-led service.

Women’s Resource Centre (WRC)
UNC 109 – 3272 University Way | Email
A safe place on campus for women to come to find a supportive environment and connections to other resources on and off campus. This is a student-led service.

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Human rights resources

General human rights resources
LGBT2QIA+ resources

General human rights resources

UBC Equity & Inclusion Office
UNC 325H – 3272 University Way
250 807 9291
Provides information, advice, assistance, and works to prevent discrimination and harassment on campus, particularly through trainings such as Positive Space Campaign, Ruling out Racism, and Accessible and Unisex Washrooms. Human Rights Advising is also available.

Ombudsperson
UNC 217 – 3272 University Way
250 807 9818
An advocate for fairness and provides information, advice, and support to students who need help in navigating difficult situations and challenges in their university life.

B.C. Human Rights Clinic
1 855 685 6222
Provincial human rights clinic that provides assistance and representation to those who need help dealing with a provincial human rights complaint.

UBCO Pride Resource Centre (PRC)
UNC 109 – 3272 University Way | Email
A space on campus where LGBT and Ally students can come and talk about issues and challenges they face on and off campus. This is a student-led service.

Trans Lifeline
1 877 330 6366
This peer support hotline is run by and for trans people.

Kelowna Pride
Committed to serving Kelowna’s LGBT2Q+ community. We create events and offer programs to connect our community and advocate for equity, inclusion, and acceptance within the Okanagan Valley and beyond. They do not offer counselling or advice on LGBT2Q+ challenges.

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Indigenous Services

Indigenous Programs & Services
UNC 212 – 3272 University Way
Indigenous Programs and Services (IPS) offers services from the time of application to graduation for First Nation, Métis and Inuit undergraduate and graduate students. Services include academic advising, along with peer mentoring and peer tutoring. Programming includes orientation and transition as well as opportunities for experiential learning and social and cultural events. IPS works to widen participation to UBC Okanagan through different admissions pathways, including through Aboriginal Access Studies.

Indigenous Victim Services Worker at the Elizabeth Fry Society
649 Leon Avenue, Kelowna
250 763 4613
Provides support to individuals and families affected by domestic and sexual violence. They can provide short-term emotional support, information and referrals, court accompaniment, and support.

Ki-Low-Na Friendship Society
442 Leon Ave
250 763 4905
Provides for the mental, emotional, physical, and spiritual well-being of all peoples through the development of community-based services, while encouraging the community to preserve, share and promote Indigenous cultural distinctiveness.

Okanagan Nation Alliance (ONA)
101 – 3535 Old Okanagan Hwy, West Kelowna
250 707 0095
Reclaiming and restoring Syilx ways of being and knowing (world view) through the development of holistic wellness programs and services grounded in a Syilx-centered framework.

Westbank First Nation (WFN)
1900 Quail Lane, West Kelowna
250 768 0227
Committed to creating a healthy, strong, and vibrant community through programs and services that promote physical, mental, emotional, and spiritual well-being and healing.

Westbank First Nation Youth Centre
1180 Quail Lane, West Kelowna
250 768 4838
Youth programs and services provide youth, ages 12 to 18, with cultural and traditional learning. All youth living on WFN lands are encouraged to come out to meet new friends and get involved.

First Nations Health Authority
604 693 6500
Provides coverage to access mental health providers, including counselors, social workers, and psychologists.

Indian Residential School Survivors Society
Assisting the descendants of survivors and community education for folks.

Interior Health: Aboriginal Patient Navigators (APN)
Assist Indigenous patients with access to community services that enhance continuity of care and efficient use of resources.

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French Cultural Centre
702 Bernard Avenue, Kelowna | 250 860 4074

Kelowna Canadian Italian Club
770 Lawrence Avenue, Kelowna | 250 762 0900

Okanagan Chinese Canadian Association
555 Fuller Avenue, Kelowna | 778 484 6222

A list of churches, temples, religious affiliations, and organizations in Kelowna

Resources for parents, friends, partners, and allies

Sexual violence impacts everyone. Here are some guides to help understand sexual violence, how you can help, and some self-care tips for you and the survivor.

A Guide for Friends and Family of Sexual Violence Survivors

Self-Care for Friends and Family for tips on how to take care of yourself while supporting your child.

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