Staff & faculty resources
Safety, location, & medical support
Safety
Emergency housing
Accommodation & benefits
Medical options
Tech Facilitated Sexual Violence Resources
Safety
RCMP Kelowna Detachment
9-1-1 (Emergency) | 250 762 3300 (Non-Emergency)
1190 Richter Street, Kelowna
Campus Security
250 807 8111 (Emergency) | 250 807 9236 (Non-Emergency)
Provides response and assistance with safety planning.
Safewalk
250 807 8076
Co-Ed pairs of volunteers can provide: scheduled drop-ins while you work alone in your office/lab; accompanied walks to your car, bus stop, or residence; and spur-of-the-moment walks.
Emergency housing
Kelowna Women’s Shelter
250 763 1040 – 24/7 Hotline
Provides free shelter, food, counselling, support, and preventative education to women (18+) and children who have experienced intimate partner violence. Please call them directly to learn more.
You do not need to be a resident of the shelter to access the counselling.
Alexandra Gardner Women and Children Safe Centre (“A.G House”)
250 763 2262
24/7 shelter for women (17+) and children. Please call them directly to learn more.
John Howard Society of Okanagan & Kootenay
425 Leon Avenue, Kelowna
250 763 1331
Provides a range of housing services to prevent and reduce homelessness across the Okanagan and Kootenay region by assisting people with their housing needs, and connecting them to additional supports and services.
Gospel Mission Emergency Shelter
251 Leon Avenue, Kelowna
250 763 3737
Offers both men’s and women’s emergency shelters; both shelters are accessible every day of the year, with additional emergency overflow accommodations.
Okanagan Nation Transition Emergency House
1 877 493 4909
Temporary shelter and services for women and their children who are facing crisis issues, fleeing domestic violence, or who are in a housing crisis.
Accommodation and benefits
Employee and Family Assistance Program
1 800 387 4765
Morneau Shepell provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Services include professional counselling, financial support, legal support, nutritional support, family support, health coaching, and naturopathic service.
Work Reintegration and Accommodation Program (WRAP)
Aimed at providing a collaborative approach to Injury/Illness (sick) leave and returning or remaining at work following an injury or illness.
Income Replacement Plan / Disability Benefit Claim Assistance
The Income Replacement Plan (IRP) is a long-term disability insurance benefit for UBC employees experiencing a long-term illness or injury that may or may not be work-related. The plan provides a monthly income after you have been unable to work for six months or more due to illness or injury.
Sun Life Financial
1 800 361 6212
Sun Life Financial Canada offers financial planning, investment options, retirement savings, life insurance, health insurance, group benefits, and more. For specific details on your UBC Dental/Extended Health benefits, please contact Sun Life directly.
Medical options
Sexual Assault Care – Hospitals (24/7 Support)
Vernon Jubilee Hospital 2101 32nd Street, Vernon
Kelowna General Hospital 2268 Pandosy Street, Kelowna
Penticton Regional Hospital 550 Carmi Ave, Penticton
Provides care to anyone (male/female/transgendered) who is 13 years of age or older (including visitors to Canada), and who has been sexually assaulted within the past seven days. The physician providing the survivor’s care will explain several options and choices in order to assist him/her/them to make an informed decision about his/her health and/or forensic care.
HealthlinkBC
Nurse’s Hotline: 8-1-1
A gateway to non-emergency health information and services. A phone service, website, and print resource provides an expanded health navigation system, and access to advice from healthcare professionals and enables community members to look up symptoms and services.
Learn more about the medical options available.
Tech Facilitated Sexual Violence Resources
Intimate Images Protection Services
1 833 688 4381
Supports people who have had their intimate images shared, or threatened to be shared, without their consent.
Support services if a nude of you under the age of 18 has been shared online, or you have experienced luring, sextortion, or other forms of online sexual violence
Cybertip
Canada’s tipline for reporting the online sexual abuse and exploitation of children (individual under 18 years old)
The White Hatter
1 855 478 9119
The White Hatter provides information one-on-one virtual consultations for folks needing immediate support who are dealing with critical online incidents or folks seeking support and advice around internet safety and wellbeing.
Talk to someone
Phone line support
Counselling
Phone line support
Crisis Counselling (Offered through the Shepell Care Access Centre)
24/7 Support Line
1-800-387-4765 |
Provides professional, confidential support services including counselling, programs for help with common life issues, and resources to employees and members of their immediate families. Available for crisis situations, or for any other questions and concerns.
VictimLinkBC
1 800 563 0808
A 24/7, toll-free, confidential, multilingual telephone service available across B.C. and the Yukon. It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence.
Counselling
Sexual Violence Prevention and Response Office (SVPRO)
Nicola Townhome 120 – 1270 International Mews
250 807 9640
SVPRO is a confidential place for those who have been impacted by any form of sexual or gender-based violence, harassment, or harm, regardless of where or when it took place. SVPRO aims to be a safer space for all UBC students, faculty, and staff by respecting each person’s unique and multiple identities and experiences. All genders and sexualities are welcome.
Central Okanagan Elizabeth Fry Society
649 Leon Avenue, Kelowna
250 763 4613
Provides support to individuals and families affected by domestic and sexual violence. Supports include community-based victim services, court accompaniment, and sexual abuse counselling.
Connect Counselling & Therapy Central Okanagan
4 – 1890 Cooper Road
250 860 3181
Provides professional counselling services to adults, seniors, children, and families.
Family Resource Centre
3303 30th Street, Vernon
250 545 3390
Offers Sexual Abuse Recovery Counselling for adults, children, and youth.
Crime Victim Assistance Program (CVAP)
Link to Application
CVAP is an application that can provide you with benefits to help your healing journey, such as awarding you a certain number of counselling sessions. You can apply for CVAP online or SVPRO can support you. Applications take 6-8 weeks to process.
Human rights & union resources
General human rights resources
Union resources
LGBT2QIA+ resources
Human rights resources
UBC’s Human Rights Advisor
ADM 100B and 100C – 1138 Alumni Ave
250 807 9291
Offering advice, information, education, and support to faculty and staff who have concerns or questions around discrimination or harassment.
B.C. Human Rights Clinic
1 855 685 6222
Provincial human rights clinic that provides assistance and representation to those who need help dealing with a provincial human rights complaint.
Union resources
Association of Administrative and Professional Staff at UBC
Joey Hansen, Executive Director | Email | 604 822 8230
BCGEU
Ann Forrest | Email | 250 763 6405
UBC Faculty Association
ARTS 353B – 3333 University Way
Email | 250 807 9240
LGBT2QIA+ resources
Trans Lifeline
1 877 330 6366
This peer support hotline is run by and for trans people.
Kelowna Pride
Committed to serving Kelowna’s LGBT2Q+ community. We create events and offer programs to connect our community and advocate for equity, inclusion, and acceptance within the Okanagan Valley and beyond. They do not offer counselling or advice on LGBT2Q+ challenges.
Indigenous services
Indigenous Victim Services Worker at the Elizabeth Fry Society
649 Leon Avenue, Kelowna
250 763 4613
Provides support to individuals and families affected by domestic and sexual violence. They can provide short-term emotional support, information and referrals, court accompaniment, and support.
Ki-Low-Na Friendship Society
442 Leon Ave
250 763 4905
Provides for the mental, emotional, physical, and spiritual well-being of all peoples through the development of community-based services, while encouraging the community to preserve, share and promote Indigenous cultural distinctiveness.
Okanagan Nation Alliance (ONA)
101 – 3535 Old Okanagan Hwy, West Kelowna
250 707 0095
Reclaiming and restoring Syilx ways of being and knowing (world view) through the development of holistic wellness programs and services grounded in a Syilx-centered framework.
Westbank First Nation (WFN)
1900 Quail Lane, West Kelowna
250 768 0227
Committed to creating a healthy, strong, and vibrant community through programs and services that promote physical, mental, emotional, and spiritual well-being and healing.
Westbank First Nation Youth Centre
1180 Quail Lane, West Kelowna
250 768 4838
Youth programs and services provide youth, ages 12 to 18, with cultural and traditional learning. All youth living on WFN lands are encouraged to come out to meet new friends and get involved.
First Nations Health Authority
604 693 6500
Provides coverage to access mental health providers, including counselors, social workers, and psychologists.
Indian Residential School Survivors Society
Assisting the descendants of survivors and community education for folks.
Interior Health: Aboriginal Patient Navigators (APN)
Assist Indigenous patients with access to community services that enhance continuity of care and efficient use of resources.
Cultural Centres
French Cultural Centre
702 Bernard Avenue, Kelowna | 250 860 4074
Kelowna Canadian Italian Club
770 Lawrence Avenue, Kelowna | 250 762 0900
Okanagan Chinese Canadian Association
555 Fuller Avenue, Kelowna | 778 484 6222
Access a list of churches, temples, religious affiliations, and organizations in Kelowna
Resources for friends, partners, and allies
Sexual violence impacts everyone. Here is a guide to help understand sexual violence, how you can help, and some self-care tips for you and the survivor:
If you don’t know what to do
Call us at 250 807 9640 to explore your options.